HOSTING Healthcare Cloud Desktop
Secure, Compliant Access To PHI For Mobile Devices
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Overview:
Four out of five clinicians rely on tablets, laptops and smartphones to access protected health information (PHI) – regardless of whether or not their organizations have formal Bring Your Own Device (BYOD) policies. This poses a challenge for IT professionals tasked with safeguarding PHI from accidental or malicious disclosure via loss, theft or intrusion. The use of weak passwords, the practice of backing up unencrypted PHI onto unprotected storage devices, and a general laxness in updating operating systems and antimalware software increase the risks.
The HOSTING Healthcare Cloud Desktop helps healthcare providers and insurers balance data security, compliance and BYOD in an increasingly mobile environment.
Hosting Healthcare Cloud Desktop
The HOSTING Healthcare Cloud Desktop provides ready access to PHI while enabling healthcare providers to comply with patient privacy regulations under HIPAA and HITECH. PHI is stored and accessed through a secure, centralized cloud environment instead of distributed on PCs, laptops, tablets and laptops throughout a facility. Authenticated users have access to authorized information from any device at any time and from any location.
The HOSTING Healthcare Cloud Desktop enables the following benefits:
Control of PHI access
- Retain governance over access privileges and authentication provisions, even with hosted cloud desktop services
- Selectively “wipe out” any corporate data, leaving the employee’s personal data or data from any other account intact
Reduction in IT costs
Cloud desktops allow organizations to extend the life of IT assets or migrate to zero/thin clients. The combination of reduced operational expenses (OpEx) and minimal capital expenses (CapEx) yields a typical total cost of ownership (TCO) of 30% or more.
“Pressure to improve the patient experience compels healthcare delivery organization (HDO) CIOs to consider flexible and efficient healthcare application delivery approaches and to ensure access to patient medical records from any location and device within the boundaries of compliance standards.”
—Gartner Inc.
Enhanced security features
- A client hypervisor that isolates the virtual PC from the underlying host operating system, adding an additional layer of defense against hackers
- A standard corporate desktop that can be remotely activated and decommissioned over the Internet. Sensitive data can be securely wiped at any time.
- Encryption solutions, available in some cloud desktops, provide encryption over the entire virtual PC, preventing access to data while the user is logged off
- Restricted access to external media such as USB drives and memory sticks
Hosting Cloud Desktop Configurations
Hosting Offers Flexible Solutions To Meet All User Requirements:
| Prime User | Pro User | Power User | Power + | |
|---|---|---|---|---|
| Virtual Processor (Cores) | 1 | 2 | 4 | 4+ |
| Memory (GB) | 2 | 4 | 6 | 6+ |
| Persistent Storage (GB) | Available | |||
| User Type | Task | Administrative | Knowledge | Power |
About Hosting
HOSTING delivers secure, compliant managed cloud services and open technologies that empower organizations to transform their businesses and lead their industries. We provide customers with unmatched security, support and compliance expertise across a broad portfolio of solutions including the HOSTING Healthcare Cloud™ – a secure, fully managed cloud solution that meets and exceeds compliance requirements for HIPAA/HITECH and PCI DSS.
Our mission is simple – to provide the best customer experience for companies running missioncritical applications in the cloud, supported by the industry’s best team.
Hosting HIPAA Compliant Cloud Hosting And Managed Services
HOSTING ensures that its datacenters, employees, procedures, processes and policies meet the HPAA Administration Safeguards (45 C.F.R. 164 308) and Physical Safeguards (45 C.F.R. 164 310) applicable to HIPAA Business Associates. Further, HOSTING HIPAA Compliant Cloud Hosting and Managed Services help HOSTING customers address the HIPAA Technical Safeguards (45 C.F.R. 164.312).
Meaningful Use requires healthcare providers to use certified electronic health record (EHR) technology to improve quality, safety and efficiency of care while engaging patients and family in care coordination. At the same time, clinicians rely on tablets and smartphones to access protected health information (PHI), regardless if their organizations have formal Bring Your Own Device (BYOD) policies in place. While BYOD provides employees with convenient access to sensitive data, it also exposes potential weaknesses in healthcare organizations’ security and infrastructure.
HOSTING Healthcare Cloud Desktop
The HOSTING Healthcare Cloud Desktop provides ready access to PHI while enabling healthcare providers to comply with patient privacy regulations under HIPAA and HITECH. PHI is stored and accessed through a secure, centralized cloud environment instead of distributed on PCs, laptops, tablets and smartphones throughout the facility. Authenticated users have secure access to authorized information from any device at any time and from any location.
- Data security + IT control
The HOSTING Healthcare Cloud Desktop streamlines device management and fully controls the way sensitive information is stored in a secure data center. IT departments retain entire control over access privileges and authentication provisions, even with hosted cloud desktop services. Should an employee or contractor leave or be terminated, IT can delete the user from the environment to terminate any and all access. - Increased security to meet BYOD policies
The HOSTING Healthcare Cloud Desktop safeguards PHI from accidental or malicious distribution should a device be lost, stolen or hacked. Multiple security layers include:- A client hypervisor that isolates the virtual PC from the underlying host operating system, providing an additional layer of defense against potential cyberattacks and data breaches
- A standard corporate desktop that can be remotely activated and decommissioned over the Internet. Sensitive data can be securely wiped at any time
- Encryption solutions address the entire virtual PC, preventing access to data while the user is logged off
- Restricted access to external media such as USB drives and memory sticks
Balancing HIPAA compliance, data security and BYOD can be a complicated – and risky – endeavor. The HOSTING Healthcare Cloud Desktop provides greater security, visibility and compliance in a streamlined cloud environment.
The cost of healthcare data breaches
- 80 million – the number of electronic records impacted by the Anthem data breach of 2015
- $259.00 – the average cost of a lost or stolen patient record
- $1,775,200 – the fine that Concentra agreed to pay the Department of Human Services’ Office of Civil Rights to settle HIPAA compliance violations resulting from a single stolen laptop
HIPAA Compliance and BYOD
- HIPAA requires that PHI, including patient names, birthdates and social security numbers not be downloaded to unsecured personal devices
- IT teams must be able to block and control critical information before it is downloaded to BYOD devices via a set of pre-determined rules that detect and recognize PHI
- In the case of an employee departure, IT must have the ability to selectively “wipe out” any corporate data, leaving the employee’s personal data or data from any other account intact
- Healthcare regulations must maintain detailed audit logs that from an “electronic book of evidence” of their compliance activities including user information, location, IP address, type of device (e.g. smartphone, tablet or laptop), URLs accessed, etc.
Features & Benefits
Features
- Provides a complete virtual desktop for a fixed monthly fee
- Shared resource model means “power when you need it”
- Redundant architecture for high availability
- Flexible architecture provides rapid response to business needs
- Proactive monitoring provides increased availability and responsiveness
- Ubiquitous access for improved productivity and agility
- Secure infrastructure reduces threats
- Support for mobile workforces
- Improved performance isolation
Benefits
- Compliance Support – IT teams can confidently monitor the data, applications and information moving through their systems.
- Increased Agility – Organizations can leverage the technology to quickly update desktop images (including operations systems and applications) to meet specific business requirements as they arise.
- Long-term Solution – Rather than having to refresh hardware every few years, HOSTING Cloud Desktop customers take advantage of modern solutions as they become available, with the access devices often remaining in place for seven years or more.
- Unmatched Scalability – Virtual cloud desktop environments are increasingly flexible, allowing organizations to scale virtual desktops up and down with a click of a mouse.
- No Hidden Fees – HOSTING Cloud Desktop services are kept at a low monthly cost, which includes all servers, networking, patching, antivirus and licensing. Organizations know exactly what they have to pay for and when, no surprises.
- Capital Budget Recovery – In today’s business environment, capital budgets can be tough to find . . . and keep. HOSTING Cloud Desktop replaces the capital requirement with a simple monthly fee, funded through an operating budget.
- Any Device, Any Place – The HOSTING Cloud Desktop Solution gives employees, contract workers, partners and other trusted partners secure access to applications and data from any
- authorized corporate or personal device (e.g. desktop, laptop, thin appliance, smart phone, etc.)
Documentation:
Download the HOSTING Healthcare Cloud Desktop Datasheet (PDF).